STULZ Service


STULZ Service, more than just climate solutions.

With experienced and skilled maintenance technicians, STULZ not only offers a national service network. STULZ also offers the additional knowledge and information in the field of climate solutions. Maintenance and providing advice and information are a big part of STULZ. Sustainability and climate are an important process when it comes to maintenance and the most optimal operation of your systems.

As a specialist in climate solutions, STULZ GROEP BV has been offering tailor-made airconditioning solutions since 1971. The philosophy of STULZ illustrates the fact that we are never satisfied with the 'standard' solutions from the very beginning. Although there are a wide range of international standards, compliance requirements and country-specific regulations that you need to consider during the development of airconditioning systems these days, STULZ still strives to integrate and comply with all individual customer needs. in its airconditioning systems. Our service department is also deeply connected in this philosophy.

From A to Z, From A to B, From 0:00 to 24:00

Even the best climate solutions need a service that meets the highest requirements - available 24/7, 365 days a year, throughout the Netherlands and Belgium. The STULZ service department ensures continuity of service through inspections, maintenance, operation, 24/7 availability, security, energy efficiency and other economic aspects of climate-technical systems. An emergency requires a quick intervention in case of malfunctions. STULZ Service is available 24 hours a day throughout the year to correct and fix any equipment or system malfunctions.

  • STULZ project managers

    A STULZ project manager, the person who coordinates all teams and project steps, is assigned to a specific project. The above teams consist not only of our STULZ specialists for cooling and airconditioning technology, but also of long-standing partners in the fields of heating, ventilation, electrical engineering, security, fire safety and sanitary technology. The STULZ project manager steers the construction phase, supervises subcontractors and provides expert, punctual start-up and delivery. The project managers stand in close contact with the service department.

    STULZ develops individual solutions for the optimization and expansion of existing airconditioning systems and new buildings. First of all, STULZ advisers carry out a thorough investigation of the heat load, room layout and air conduction. Only then do they switch to designing a tailor-made solution. That is why STULZ advisors always carry out detailed research into the heat load, the design and the air flows. With all these elements they can design a tailor-made solution specifically for your needs. But there is more, STULZ project managers have a wide range of different types of airconditioning systems from which to choose. For example: systems with recirculation, liquid cooling or hybrid systems with intelligent electronic controls for maximum energy savings. If it is economically feasible, other brands / manufacturers will be included in the concept.

  • Guidelines

    When planning climate solutions, STULZ's specialized engineers and project managers always encourage customers to use the "2011 ASHRAE Thermal Guidelines for Data Processing environments" as a guideline for precision cooling, for example. However, these guidelines should not be considered as a universal solution for all types of datacenter cooling. Instead, the recommendations are made on the basis of precisely defined classes and environmental conditions. So every datacenter operator can determine exactly in which class or datacenter segment their special project or company belongs. Only then is it possible to choose a reliable airconditioning system that perfectly matches the individual needs of you as a customer and the data center. In addition, we as STULZ are familiar with all the ins and outs in the field of current refrigerant laws, leak test conditions, fire safety and environmental protection.

Modern company service vehicles

To ensure we deliver the highest quality of service, STULZ uses high quality service vehicles to help you wherever you are. Our technicians are always ready to help and assist you, whatever the problem or issue at hand.

Energy scan

The perfect test for your airconditioning system. Every system needs to be tested to make sure its quality and safety is guaranteed, at STULZ GROEP BV we can do that for all our customers.

More information

STULZ Service Portal

Documentation of the system status and maintenance work:

  • The only thing you need is a web browser.
  • A clear overview of all system processes.
  • Error messages in the system are immediately forwarded to the Service Portal.
  • All quotas and invoices visible at a glance.

STULZ Service - Overview

150 well equipped service vehicles & local service engineers
15

well equipped service vehicles and local service mechanics

10 Backup warehouses for spare parts + 1 central warehouse
1

Backup Warehouse for spare parts + 1 central warehouse

Speedy fault detection and problem solving

Speedy fault detection and problem solving

Time (product of many individual jobs)

Time (product of many individual jobs)

Central emergency call center

Central emergency call center

Automatic emergency call system

Automatic emergency call system

Less than 4h response time

Less than 4h response time

Preventive maintenance

Preventive maintenance

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