What does a VRF project look like at STULZ?
A VRF project at STULZ, how we do it.
What does a VRF project at STULZ look like? We are happy to take you along in our process on the basis of a number of clearly formulated steps. In this way we can guarantee a sustainable and energy-efficient project that meets your requirements and wishes. Whatever the demand is, we are there for you. No time to read? Watch the short video below for an explanation of the different steps we take in our VRF projects.
1. First contact
The first contact with the customer is an important first step in the project process. Whether it concerns an acquisition or a first question from the customer, we guide the customer from the very beginning. Our goal is to help and advice the (potential) customer at any time.
2. Mapping the wishes of the customer
After the first contact, it is important to map out the wishes and requirements of the customer. These wishes and requirements are related to the available specifications and the project description. What has been prescribed? What requirements must the installation meet? What is the time schedule of the project? These are a number of questions that can be relevant when mapping out the wishes of the customer.
Our representatives think along to immediately tackle any "blind spots" and to ensure that there are no surprises for both parties as the project progresses. After all, nobody likes unpleasant surprises.
3. The design
Once all the customer's wishes and requirements have been mapped out, it is up to our representatives to select the right systems and controllers in collaboration with our engineers. We always look at our entire product portfolio (for example, Mitsubishi Heavy Industries) to see where synergy can be achieved and where our systems can best work together. This is done in extensive consultation with our other departments and always considering aspects such as energy efficiency, comfort and sustainability.
4. The proposition
When the design has been completed, a first proposal is sent to the customer for the complete VRF installation. Flexibility is paramount in this phase. It often happens that changes are still needed as a result of the proposal. Then we resume the conversation with the customer and our engineers to apply and process these changes. These changes can vary from room layout to a change in the required capacities of the installation. By keeping the conversation open, we arrive at the most appropriate system design in collaboration with the customer.
The next step is the actual implementation of the project, in collaboration with the work planners, installer(s) and other parties involved in the project. During the project, communication is key. By maintaining clear contact with all parties involved, no misunderstandings can arise in the implementation and the climate and VRF systems are optimally installed on site and finally put into operation.
6. Project completed
The construction and installation process is set and done and it is now time to finalize the project. We always try to be present during the finalization to answer the latest questions and make sure everything is clear for the end user.
7. Aftersales: Service
After the finalization of the project, STULZ will be happy to assist you with further service, maintenance or general questions.
We hope that this article clarifies how we approach a VRF project at STULZ and how we want to guide the customer during such an extensive process. Curious about how we would supervise your project or what we can do for you? Contact us directly. Or take a look at our VRF webpage.